We calibrate our production displays using the X-Rite i1 Display 2  colorimeter. Set to a gamma of 2.2 and a color temperature of 6500k. We use Daylight balanced (500k) illumination for color assesment unless you request otherwise. This excludes backlit trans, which use an industry standard of cool-white.

The best possible prints come from the best files. No amount of profiling will accurately compensate for poor exposure or in-accurate color. Profiles will merely help in attaining a print that is truer to the actual content of the file. We strongly reccomend using a properly calibrated display and the correct working space/output profile combination for a given device. If you need to learn more: Color calibration information is available by clicking here.

All instructions must be written legibly, verbal instructions will not be exclusively accepted. When supplying a file for output, job turn around times begin on the first business day when we have received all required elements to complete the job.

• Compress (zip archive) your fonts if you are uploading your files, or convert your text to outlines.

Please include:

• All screen and printer fonts
• Linked files
• A hard copy layout with a color reference if applicable. For uploaded files, please include a client approved PDF.
• Provide images in the proper color space as listed for each device.
• Lightjet - converted to our output profile, or in a working space such as Adobe 1998 or sRGG

Failure to properly set-up and include all necessary files MAY DELAY YOUR JOB! Any production time required to correct set-up errors, improper color-space, incorrect file type, proportions etc, may result in intervention charges billed at a $60 set-up fee, plus applicable hourly rates. All output pricing is based on the size required to print all data in your layout, including crop-marks, registration marks and bleed. Because we use a multi-platform network, it is imperative that file names be fully cross-platform compatible; no punctuation or extended characters such as bullets, trademark, slashes, dollar signs, commas, etc. Hyphens and underscores are acceptable.

Programs

Fonts

• All screen fonts and printer fonts must be included or text converted to outlines.
• DO NOT use keyboard commands for bold or italic fonts. Use actual bold or italic fonts where applicable.

Layout

• Whenever possible, prepare your layout to final size of output.
• If full size is not an option, please use a scaling of 50% or 25% .
• If bleed is not included within the document area then it will not be printed.
• If there is no bleed included, we will usually enlarge the print slightly to accommodate mounting.
• Please inform us of the final document print size, so the job is not delayed while we contact you for that information.

Color

• All efforts will be made to approximate to your supplied color samples, however, due to the limitations of the different media, we cannot guarantee an exact match.
• Color corrections that require more than global corrections will incur retouching charges. Items that we scan may require billable retouching time to match an original.
• If a test must be approved before finals are hit, the finals will have normal turn around times, beginning from the time of approval for color.
• If Pantone or process color matches are requested, we recommend calling so we can give you the closest equivalent color build for a given media.
• All devices print differently, and different media on the same device may not produce the same results. An image corrected for one media may require additional retouching time to correct the image for another media.
• Images supplied by the customer will be charged computer time to match color to a proof.
• Remember, what you see on your monitor for color is not always a good indication of how the final print will look.

Proofs

• If a proof is required, it will be done on the same device and media as the final print.
• The proof will be the full image, printed to an 8"x10".
• If a strip test is requested at final size, there will be an additional charge applied.
• If you require a proof after layout adjustments ie: text changes, image placement etc., we can email a PDF. If the files exceed 50 megabytes, we may print a screen capture of the layout. We will e-mail a PDF or screen capture free of charge.

Removable Media

We accept the following removable media:

• CD-ROM/ DVD
• Thumbdrive
• Micro storage cards
• You may also send you files via FTP and E-mail

LightJet - large format photo prints

Files submitted for LightJet output must be supplied:

• In an RGB color-space
• As non-compressed, flattened tiffs or maximum quality jpeg - no layered files.
• Use of our profiles is highly reccomended by not required.
• At a minimum resolution of 150 ppi at 100% of final size.
• For prints smaller than 20x24 it is recommended that the resolution of the file be closer to, but not to exceed 300 ppi. and rely less on the LightJet's superior built-in interpolation.
• The LightJet's maximum resolution in normal mode is 300 dpi. For large prints from lower resolution files, we rely on the lightjet's internal interpolation algorithms to achieve that final resolution.

Giclee photos on canvas and watercolor

The Giclee will print up to a 33.5 x 45.5 inch image area on a maximum paper size of 43.5 inches wide.
You may download our Giclee print and pricing guide in PDF format from our download section by clicking here.

• Watercolor paper or canvas,
• Raster Images should be supplied at a minimum resolution of 200 ppi at 100% of output size as RGB TIFF- Adobe 1998 or sRGB.

Fuji Frontier Mini Printer for prints up to 12x18